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Housekeeping Room Attendant

Virginia Beach, VA · Hospitality/Travel
The room attendant works under the direction of the Lead Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guest room, performing responsibilities outside the guest rooms, guest service & satisfaction, & individual effectiveness.

Primary Responsibilities
  • Cleans and load carts with all necessary supplies
  • Turns off all electricity (heating or cooling set to fan or cool setting ) and lights
  • Strips all beds in checked-out rooms & drops all dirty linens to the laundry
  • Make beds properly, check for damaged linens
  • Vacuums & sweeps carpets & floors, mop floors
  • Dust, brush, polish, vacuum furniture
  • Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.)
  • Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies
  • Inspect rooms for safety hazards & for the operating conditions of equipment
  • Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor
  • Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill)
  • Maintain cleanliness of storage rooms & stocks cart
  • Remove & empties linens from housekeeping cart into laundry cart & sends to laundry
  • Record room status on work assignment sheets
  • High school diploma or GED preferred
  • Previous hotel housekeeping experience preferred
  • Attention to detail preferred
  • Previous customer service experience preferred
Physical Requirements
  • Walking and standing for long periods of time (approximately 5 - 6 hour shifts)
  • Pushing a vacuum cleaner
  • Bending, Stooping, Kneeling
  • Lift mattresses and arrange furniture
  • Loading and unloading supply cart
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