Do you enjoy working in a fast-paced environment, serving on a team committed to providing excellent customer service and being part of a family?
This may be the opportunity you have been seeking! We are helping Wendy's and Slim Chickens in the Middle East find and hire Full-Time Team Members for their front of house positions at all of their 5 Kuwait based restaurants.
Wendy’s is the world’s third largest quick-service hamburger company and was founded by Dave Thomas in Ohio, US in 1969. The Wendy’s system includes more than 6,500 franchise and Company restaurants in the U.S. with another 400+ restaurants spread across 29 countries worldwide. Wendy’s vision is to be the quick-service restaurant that is ‘A Cut Above’…Wendy’s stands for honest food … higher quality, fresh, wholesome food … prepared when you order it … prepared by Wendy’s kind of people … people that believe this is My Wendy’s … we do it Dave’s Way … we don’t cut corners.
WHAT'S IN IT FOR YOU
- Global career development and opportunities to work internationally
- Career and Family Team environment
- Mentoring and training
- Career advancement opportunities
- Competitive Salary Package (up to 3x Indonesian salaries)
- Flexible Schedules
- Discounted Meals during work
- Develop your skills in preparing high quality drinks and food with speed and precision
The Front of House Hospitality Team member role is an ambassador, leader and critical component in ensuring that Wendy's customers have an amazing experience. The ideal team member:
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Acts with integrity, honesty and knowledge that promote the culture, values and mission of Wendy's.
- Contributes to a positive team environment.
- Maintains a calm demeanor during periods of high volume and sets a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Food and Beverages Preparation (35%)
Customer Service (30%)
- Deliver the highest levels of customer service in line with brand standards
- Produce & serve all drinks to brand standards & recipes
- Produce & present all food to brand standards
Store Operation (35%)
- We are committed to providing the highest level of customer service.
- Sell & demonstrate product knowledge by advising the customer/ answering queries & suggesting products to the customer as part of the ordering process.
- Take initiative to optimize sales to the customer
- Maintain customer areas to company standards
- Maintain stock levels/ availability by replenishing display/ fridges within company guidelines/ planograms, rotating stock to ensure compliance with company health & safety guidelines
- Maintain standards of Health, Safety & cleanliness (working to standards defined in the safety log book)
- Operate the till in line with brand till operation & cash handling procedures
- Energetic & enthusiastic in executing outstanding customer service
- Confident in communicating in English with customers
- Servant spirit with strong sense of stewardship
- Makes great eye contact
- Honest and open
- Eager to learn
- Able to work within a team and individually
- Reliable and committed
- Confidence in interacting with people
- Hard working
Alghanim became the Master Franchisee for Wendy’s in the Middle East from February 2015. Wendy’s is currently present in the UAE and we have exciting growth plans for the future. Alghanim Industries is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or nationality
The Turas Group (Irish for journey) is a US-based global recruiting firm combining over 30 years of talent acquisition and talent management experience for over 100 global leaders in F&B, Hospitality & Technology (Startups & IoT). We just launched our our Indonesian office in 2019. Visit us at www.turasgroup.com