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F&B Team Member in a Luxury Hotel in Dubai

Bandung, Bandung · Hospitality/Travel
Do you desire to develop a global hospitality career in one of the world’s most luxurious tourist destinations while delivering the highest level of customer service in a stylish hotel which embraces a dynamic contemporary lifestyle? This may be the opportunity you have been seeking! Our client is hiring Indonesian waiters and waitresses into its new hotel in Dubai.
Our client is a European global luxury hotel chain which operates 350+ hotels worldwide.  Everyone at the company embraces a modern and dynamic lifestyle and focusr on delivering an unbeatable guest experience. Our client is opening a new location in downtown Dubai and is looking for people who are self-motivated, passionate about arts, culture, and entertainment and enjoy connecting with people.
  • Develop your skills in providing excellent customer service in a global city
  • Connect with customers from different cultures and nationalities
  • Mentoring and training
  • Career advancement opportunities
  • Career and family team environment
  • Competitive salary and service charge
  • Accommodation in corporate apartment/ housing
  • Plane tickets from and to Jakarta
Customer Service (40%)
  • Great and escort customers to their tables
  • Deliver checks and collect bill payment
  • Produce & serve all drinks to brand standards & recipes
  • Produce & present all food to brand standards
Product Selling (25%)
  • Sell & demonstrate product knowledge by advising the customer/ answering queries & suggesting products to the customer as part of the ordering process.
  • Act on initiative to optimize sales to the customer
  • Inform customers about the day’s special and offer menu recommendations upon request
Store Operation (35%)
  • Communicate order details to kitchen staff
  • Serve food and drinks ordered by customers
  • Check dishes and kitchenware for cleanliness and preparation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning
  • Attend work at designated shifts (time and attendance)
  • Attend team meetings as required
  • Complete all the tasks required by the daily cleaning schedule
  • Enthusiastic about executing outstanding customer service
  • Friendly
  • Confident in communicating with customers
  • Flexible in approaching the tasks
  • Honest and open
  • Eager to learn
  • Able to work within a team and individually
  • Presentable
  • Reliable and committed
  • Flexible and committed to being available for shifts agreed
  • ​Full of initiative
The Turas Group (Irish for journey) is a US-based global recruiting firm combining over 30 years of talent acquisition and talent management experience for over 100 global leaders in F&B, Hospitality & Technology (Startups & IoT). We launched our Dubai office in 2018 and is starting our Indonesian office in 2019. Visit us at turasgroup.com

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