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Chick-fil-A Director of Hospitality ($40k + Benefits + Vacation + 401k)

Burlington, NC
Chick-fil-A Director of Hospitality/Front of House
OVERVIEW
Do you enjoy working in a fast-paced environment, serving on a team committed to providing excellent customer service and being part of a family? This may be the opportunity you have been seeking! CFA is hiring a Front-of-House Director into our Burlington, NC locations.
CHICK-FIL-A STORY
“We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.” - Founder of CFA, S. Truett Cathy.
Chick-fil-A was founded with the customer and employee in mind. Come join a leader that has changed the fast-casual restaurant business. Be part of our exceptional team who invests in our employees and your career. At Chick-fil-A, we foster an environment of excellence and create Raving Fans/Customers.
WHAT'S IN IT FOR YOU:
  • Leadership development, mentoring and training by one of the most successful Owner Operators in the U.S.
  • Competitive Compensation ($40,000+ annually)
  • Vacation + Insurance + 401k
  • Career and Family Team environment
  • Educational Scholarships
  • Flexible Schedules
  • Mentoring and training
  • Career advancement opportunities
  • Free Money towards college classes or high school
JOB OVERVIEW:
  • The Director of Hospitality role is an ambassador, leader and critical component in ensuring that Chick-fil-A customers have an amazing experience.
  • Identify, develop and train future leaders
  • Anticipate customer and store needs by constantly evaluating environment and customers for cues.
  • Regularly communicate directly with Operations Directors and Owner-Operators regarding store operations, team management, and customer service.
  • Shift financial accountability and reporting
  • Deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs, acts with integrity, honesty and knowledge that promote the culture, values and mission of Chick-fil-A.
  • Set and lead by example in a positive team culture and environment.
  • Maintain a calm demeanor during periods of high volume and sets a positive example for the shift team.
IDEAL LEADER:
The right candidate will have a proven track record in leadership and team management. Prior experience as manager, supervisor, or assistant manager is helpful to the success at this job.
 
IDEAL CANDIDATE:
  • Self-starter, creative and flexible
  • Teachable: able to receive feedback (not proud)
  • Creates a great working environment
  • Servant spirit with a strong sense of stewardship
  • Makes great eye contact
  • Confidence in interacting with people
  • Calm under pressure
 www.turasgroup.com 
 
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